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| Program | Fire Department/ Paramedics |
| Agency | City of Portland |
| Description | The Portland Fire Department consists of 232 career Fire fighters and Paramedics, operating 6 Engines, 4 Ladders, 1 Heavy Rescue, 1 Fireboat, 1 Rescue Boat, 4 Air Rescues, and 3 Paramedic Ambulances. |
| Address | 380 Congress Street, Portland Maine 04101 |
| Phone | Emergency: 911; Non-emergency: 874-8400 |
| Hours | 24 hours |
| fjl@portlandmaine.gov | |
| Website | www.portlandfire.com |
| Payment Information | no charge |
| Program | Adult Protective Services |
| Agency | Department of Health and Human Services, State of Maine |
| Description | The Bureau of Elder and Adult Services provides or arranges for services to protect incapacitated and dependent adults (age 18 and over) in danger of abuse, neglect or exploitation. |
| Address | 161 Marginal Way, Portland, ME 04101 |
| Phone | Nationwide 24-hour, toll-free: 1-800-624-8404; TTY (during business hours): 1-800-624-8404; TTY (after hours): 1-800-963-9490; 207-287-3492 |
| Hours | 24 hours |
| Website | www.state.me.us/dhs/ |
| Payment Information | no charge |
| Program | Cumberland County Crisis Response |
| Agency | Ingraham |
| Description | Provides a 24-hour toll-free Hotline, and a continuum of services including mobile crisis teams, home supports, crisis residence, police/mental health liaisons, suicide prevention, counseling, information, referrals, and emergency financial assistance to adults and children. |
| Address | 237 Oxford Street, P.O. Box 1868, Portland, ME 04104 |
| Phone | Crisis Line: 888-568-1112 or 774-HELP; Admin: 874-1055 |
| Hours | 24 hours |
| Website | www.ingraham.org |
| Program | Portland Police Department |
| Agency | City of Portland |
| Description | The Portland Police Department provides law enforcement, crisis intervention and community policing to the City of Portland. |
| Address | 109 Middle Street, Portland, Maine 04101 |
| Phone | Emergency: 911; Non-emergency: 874-8300 |
| Hours | 24 hours |
| arw@portlandmaine.gov | |
| Website | www.portland-police.com |
| Program | Portland Police Department |
| Agency | City of Portland |
| Description | The Portland Police Department provides law enforcement, crisis intervention and community policing to the City of Portland. |
| Address | 109 Middle Street, Portland, Maine 04101 |
| Phone | Emergency: 911; Non-emergency: 874-8300 |
| Hours | 24 hours |
| arw@portlandmaine.gov | |
| Website | www.portland-police.com |
| Program | Adult Protective Services |
| Agency | Department of Health and Human Services, State of Maine |
| Description | The Bureau of Elder and Adult Services provides or arranges for services to protect incapacitated and dependent adults (age 18 and over) in danger of abuse, neglect or exploitation. |
| Address | 161 Marginal Way, Portland, ME 04101 |
| Phone | Nationwide 24-hour, toll-free: 1-800-624-8404; TTY (during business hours): 1-800-624-8404; TTY (after hours): 1-800-963-9490; 207-287-3492 |
| Hours | 24 hours |
| Website | www.state.me.us/dhs/ |
| Payment Information | no charge |
| Program | Elder Advocate |
| Agency | Family Crisis Services |
| Description | Family Crisis Services provides individual advocacy, support groups, and emergency shelter for victims of abuse. A community education program offers information on abuse awareness and prevention. |
| Phone | 24-hour hotline: 874-1973; Main office: 767-4952, Elder Abuse Advocate ext. 104 |
| Website | www.familycrisis.org |
| Payment Information | no charge |