Online Parking Ticket Payments

What You Need to Pay Online 
Welcome to the City of Portland's Online Parking Ticket Payment Service. Online payments are accepted by Visa, MasterCard and Discover Card. All payment transactions are performed through secure internet servers.

Items you will need before getting started:
  • Vehicle license plate number or parking ticket number
  • Your Visa or MasterCard number and expiration date
If your vehicle has been towed or immobilized (booted), you must pay in person at City Hall, 389 Congress Street, Treasury Division, Room 102 or by credit card over the phone (207-874-8491). Treasury hours are Monday through Friday 9:00 a.m. to 4:30 p.m. After hours, weekends, and holidays please go to the Police Department, Information Desk, 109 Middle Street (207-874-8479) where payments may be made in cash only.

Notice: If you are paying a parking ticket either online or in person at City Hall, There is a delay of two business days to process the payment and update the parking violation records.

The city shall not accept any responsibility for errors made by persons paying tickets online.

More Information
If you have questions about your ticket, email or call 207-874-8498. If you have questions about your payment email or call 207-874-8491.

Portal Fees
The site is charging a "Portal Fee" of $2.25 per transaction. Effective July 1, 2010 - For instance, someone logs on and pays three tickets for a total of $45 their transaction total will be $47.25 with $45 showing as parking tickets and $2.25 showing as the service provider's PORTAL FEE. Of course, the constituent will be able to authorize or opt out.

The fee does not come to City of Portland; it stays with the third party provider, InforME, which administers Portland's parking ticket site. In this age of tight budgets the city elected to pass this cost along to site users rather than fund it as a broad general tax base cost to all taxpayers. We trust you'll understand the logic of the Council decision as part of Fiscal 2011 budget adoption.
InforME: Information Resource of Maine 
For technical questions about this website, please email InforMEs Help Desk.
Informe logo