For Residents

How residents and businesses pay for sewer and stormwater services in the City will be changing.
 

The Portland Water District bills you on the City's behalf for sewer (wastewater) services provided by the City. How much you pay is calculated from how much water you use every month. The current sewer (wastewater) bill actually covers two separate services; cleaning water from your toilets, showers, and sinks, and managing runoff from your roof, driveway, patio, and other hard surfaces on your property (also called impervious area). This runoff carries pollution to streams, lakes and Casco Bay. It can also flood streets and private property. 
 

 Your Bill Today
  • Your sewer charge will pay for treating the drinking water you use in your home. This fee is based on your water meter.
  • Your stormwater service charge will pay for managing runoff from your property. This charge is calculated from impervious area (roof, paved areas) on your property.

A More Fair Billing System
The current way we charge for sewer and stormwater services system is flawed. Currently the responsibility of clean water is solely on those that pay a sewer (wastewater) charge. 

The proposed system is more fair than the current system for three reasons:
  1. It will distribute charges to all property owners. Parking lots with no water service currently pay nothing, but they impact the stormwater system. With the new billing system, they will be required to pay based on their impervious area.  
  2. Everybody will pay it. All property owners, including non-profits, schools and even the City will pay the stormwater service charge if they have impervious areas (roofs, paved areas, etc.) on their property.
  3. Residents and businesses can take steps to reduce runoff from their property and lower their overall bill.
With a new bill:
  • Your sewer charge will not be changed from how it is calculated now
  • The format of your water and sewer bill, from Portland Water District, will not change; but the wastewater line item on your bill will no longer include the cost for stormwater services. 
  • The stormwater service charge will come as a separate bill
Reducing Your Stormwater Service Charge
With the new stormwater service charge, residents and businesses have the opportunity to save money:
  • You will save money automatically on your water and sewer bill.  How much you save will depend on how much water you use.
  • You can save money on your stormwater charge by reducing the impervious area on your property. In doing so, you will need to file a simple appeal form to have your stormwater service charge recalculated.
  • You can also save money by applying for a credit.  Residents can receive credits designed for homes or have the option to utilize all credit available to commercial properties. Residents choosing to apply for commercial credits will be required to meet all commercial requirements. 
Find out more about the CREDITS available to residents and businesses.